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How to upload and manage SSL Certificates?

This guide explains how to install an SSL certificate on the Medianova client panel, either by using your own SSL certificate or activating a free SSL certificate issued by Let's Encrypt.

Field
Description

SSL Name

The name assigned to the certificate within your organization.

Domain Name

The domain (or wildcard domain) that the certificate will secure.

Certificate (.crt)

Upload the public certificate file (CRT). This authenticates the domain and enables secure HTTPS communication.

Private Key

The private key used in the SSL encryption process. It must match the certificate and be kept secure.

Certificate Password

If using a .pfx or encrypted private key, provide the password here. Leave blank if not applicable.

PFX Certificate

A .pfx file that includes the certificate, private key, and chain in one bundle. Used instead of separate files.

Step 1: Accessing the Panel

You can access the Medianova Cloud Panel by logging in with your username and password at cloud.medianova.com.

Click on the "CDN → SSL Management" option on the left menu. SSL certificates added to your organization will be listed on this page. If you don’t own an SSL certificate, proceed directly to Step 2.5.

Step 2: Adding a New SSL Certificate

To add a new SSL certificate to your organization, click the "Add New SSL" button located at the top right of the SSL Management page.

You will then see a screen that allows you to select how you want to upload your SSL:

You can choose one of the following methods:

  • Extract from Domain: Automatically retrieve the certificate if it's already active on your domain.

  • Paste Certificate Content: Manually paste the CRT and private key.

  • Upload Files Individually: Upload .crt and .key files directly.

  • Upload a .pfx Bundle: Upload a single PFX file that contains the certificate, key, and chain.

Hint: The next screen you see will vary based on the method you choose. Make sure your private key matches the certificate to avoid upload errors.

Step 3: Assigning the SSL to a CDN Resource

To use the SSL certificate you uploaded for one of your CDN Resources or choose the “Shared SSL” option, please click on the “CDN → CDN Resources” option on the left menu of the panel. Press on the specific CDN Resource among the listed ones and navigate to the SSL tab. (This tab is named as “CNAME & SSL” for Small and Large resource types, whereas it is named as “SSL” for Streaming, VOD and Dynamic resource types.

On this SSL tab, you can either select the “SNI” option and apply the SSL certificate you uploaded to your selected CDN Resource; or you can choose the “Shared SSL” option if you don’t own an SSL certificate yourself. Select the preferred option and save changes.

SSL Upload Methods Overview

When selecting Own SSL, you will be presented with several options for uploading your certificate:

A) Extract from Domain (Auto-Fetch)

Attempts to pull the certificate from your domain if it's already serving SSL.

Hint: This method may fail if your server is not reachable over HTTPS or if port 443 is blocked.

B) Paste Certificate Content

Paste your domain certificate, intermediate CA bundle, and private key.

C) Upload Files Individually

Upload .crt and .key files separately.

Hint: Make sure your private key and certificate are a valid pair.

D) Upload a .pfx (PKCS#12) File

Upload a bundled certificate that includes the key and full chain.

Hint: If password-protected, don’t forget to fill in the password field.

Managing SSL Certificates

From the SSL Management page, you can:

  • Edit SSL Name: Rename the SSL certificate using the dedicated option shown in the edit pop-up window.

  • Replace with New SSL: Replace an existing certificate entirely with a new one.

  • Delete: Remove a certificate from your organization after confirmation.

Hint: To update the certificate or private key, select the New SSL option in the edit pop-up. This allows you to fully replace the existing certificate with a new one.

Certificate Chain Requirements

When uploading your own SSL, you must:

  • Upload the full chain (Leaf + Intermediate [+ Root])

  • Or just the leaf certificate — the system will try to complete the chain automatically

Hint:

  • The Leaf Certificate (sometimes wrongly called "lead chain") is the actual certificate for your domain.

  • Intermediate Certificates bridge your certificate to a trusted root authority.

  • Root Certificates are trusted directly by browsers and operating systems.

✅ A Full Chain includes the leaf + intermediate(s) [+ root].

✅ Always prefer uploading the full chain to avoid trust issues.

For further assistance, please contact your system administrator or Medianova support.

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