Medianova allows you to adjust your subscription package to better meet the evolving needs of your business. Whether you're upgrading to a more advanced product plan or managing add-on packages like Image Optimization, WebP, or Stook Object Storage, this guide will walk you through the process. You can easily transition between product plans, adjust your add-on services, and ensure that your billing information is up to date. Please note that while upgrades are allowed, downgrades between product plans are not permitted. Follow the steps outlined below for a smooth transition and continued service with Medianova.
Users can perform upgrades between product plans, but downgrades are not permitted. To transition between product plans, please follow these steps:
Navigate to Product Plans: Go to the Product Plans menu located in the left-hand navigation panel.
Select the Desired Package: Choose the package you wish to transition to.
Click Select Package: Click the Select Package button to proceed with your choice.
Create Resources (Optional): Optionally, create any necessary resources. If you prefer, you can skip this step.
Review Billing Information: Check your billing information and ensure that your credit card details are up to date.
Complete Payment: Finalize the transition by completing the payment process.
For managing your Image Optimization & WebP add-on packages, including upgrading or downgrading, follow these steps:
Navigate to Product Plans: Go to the Product Plans menu located in the left-hand navigation panel.
Access Add-On Packages: Scroll down to the Image Optimization & WebP section at the bottom of the page and click the Explore Plans button.
View Add-On Packages: You will be redirected to the page displaying the Image Optimization & WebP packages.
For further assistance or questions regarding product plan transitions and inquiries about managing your add-on packages, please contact our
Review Billing Information: Verify your billing information and ensure your credit card details are accurate.
Complete Payment: Finalize the transaction by completing the payment process. The change will take effect immediately.